Preplanning Telemarketing Calls

Think about your business. It always seems like there is some way you can improve it, and there most often always is. As a business owner or the one who makes the decisions for your business, you certainly should always be looking for ways to improve. This is certainly the best way to make sure you can keep a leg up on the competition. One thing that you need to do is imagine your business with an answering service. You need to think about what your business can gain from such a service so that you can see how it would be such an improvement for you to make.

The bottom line is that, if your sales page is horrific, it’s pointless to drive traffic to the site. Fix the page before you do anything else, or you’re just wasting time and frustrating yourself.

My business process involves a lot of cold calling, data entry and surveys. I ran my business within the U.S for over 2 years and had reached substantially good results, but still felt that something was holding me back from reaching greater results. After doing months of research I finally understood what I was missing, cutting down on expenditures including office and labor costs. This is when I began to start to search for BPO’s which would be able to do exactly what I needed, cut down on my expenditures and deliver the same quality service. Still filled with a lot of doubt wether this was possible especially in such countries as phillippines and India.

You can try sales of things that you no longer need. You can put up an online bazaar or garage sale. The internet is a good way to advertise your stuffs. Or you can do buy and sell. You can buy cheap products and have them sold in a higher price. An example of a site that does online sales is Ebay. Or maybe you are a good cook; you can post your food creations and have others order from you. You can post your number or email address in the net.

There are always some call centre employees who make it big and some who don’t. Look at the successful customer service representatives before you very carefully. Learn from their ways. There is a reason why they are successful. If you find that reason and incorporate that trait in you, your chances of being where they are are bound to multiply.

When you can expect a continuous in-flow of e-mails, it may not be practical for a few people to answer promptly to all of them right then and there. So the concept of ticketing was brought in. A person can send a query to a company via e-mail, then they will automatically receive a “ticket”. This means that the mail has reached them and will be answered in a short while. The reps from the Titan Call Center Tijuana will answer queries based on the order of tickets. This ticketing support works great for businesses that sell products – if customers have complaints or need assistance, they can send a mail and this will be treated as tickets. This process also works best for many companies when outsourced.

I was on one of my longer rides to La Cruz, anywhere from 13 to 16 pesos, and sometimes those buses are nicer, cushioned seats, and not as many stops, and we’re on the main highway. This one driver, once we entered the town of La Cruz, he stopped, let a lady on, then he ran out, left us all sitting there, he went to the Oxxo and returned with a bottle of water and a bag of chips. As low income as some people are, they don’t steal the bus man’s coins. There are many honorable people here. Another driver stopped at a Pemex and got out, came back in and took some coins, and went out and filled up a tire with air. No one even blinks an eye, like this is a common occurrence. I go with the flow and read my book.

The result? The value of each of your subscribers (on your list) skyrockets to possibly over $10 per month. Typically a subscriber is only worth between $1-$3 per month to you.