Have you ever called customer service to a company, and you were transferred to another country? Well, if you have, then you have seen outsourced customer service in action. This is pretty much where a company hires a third party company to take care of the functions of their customer service department. Since it’s cheaper to start up businesses in other places, besides the United States, you normally see these outsourced customer service centers set up in places like India. In the end, it ends up saving everyone money. Thus, this means that outsourced customer service centers could be just want you are looking for.
We pretty much already covered what it takes for this step. Do they have the trust of everyone they work with? If not then it is our job to polish and make them stars. Making someone competent, although not easy, is much easier than trying to polish up the character of a person (although it can be done!!) so choosing whom you put in these positions is very important.
Ask yourself: if a man in Tucson attempts to shoot another man tonight, do we expect God to slap the bullet out of the trajectory so that it misses? If a gang-banger tries to hurt someone with a knife, is God supposed to turn the knife blade into rubber?
Let this dialogue be your guide for hiring the right person or being hired for a position in the insurance, telephone interview or call center tijuana fields!
Branding has to be rethought by HP and Dell – it is no longer enough to have creative advertising campaigns and spiffy logos – it’s almost 2011, and both of these brands have become somewhat dusty and ubiquitous. People no longer go shopping specifically for a Dell or an HP computer, because they sense there is little difference in their user experience.
I learned another way this time, I learned that one bus turns left, but to watch before he turns, get off, and walk 2 blocks and wait for another bus. My friend Karina, she’s the one I’m staying with, has been very helpful in telling me what buses to take. Then when I am in the real world doing it, it makes mores sense, and I have made a couple errors, but I know to get off and start over, or get a cab to the proper bus stop if I’m running late. I am to call Karina if I am ever lost, but that is hard to do here with all the support.
I send a confidential email to the bank via my online banking center. The next day I get a vague response advising that they apologize for the inconvenience, blah, blah, blah. It was a bit vague, but I thought the matter had been rectified. At least that’s what I thought until I got the nasty letter saying I had 10 days to bring the account current or they were going to close my account and report me all over the place.
The result? The value of each of your subscribers (on your list) skyrockets to possibly over $10 per month. Typically a subscriber is only worth between $1-$3 per month to you.